Dr. Arif Amir Nawaz
Associate Dean (Clinical Affairs) FMH College of Medicine & Dentistry
Hospital Director – Fatima Memorial Hospital
Fatima Memorial Hospital has evolved into a tertiary care teaching hospital over the last few years.  Besides providing the onethe best services in Maternal and Child Health, it also offers state of the art healthcare in all major specialties of medicine and surgery to patients from all socioeconomic strata. The practice of cross-subsidization enables us to provide services to all patients regardless of their ability to pay.
Over the last few years, the provision of these services has been strengthened by several infrastructure enhancements. A state of the art Central Sterile Supply Department (CSSD) along with environment control in the operation theaters by installation of a HVAC system has helped us to improve our surgical outcomes. Procurement of a CT scanner and other upgrades in the  Radiology Department including purchase of state of the art Ultrasound and Doppler machines have resulted in significantly enhanced diagnostic imaging services. A new fluoroscopy machine will further enhance our diagnostic and intervention capability in this area and will be commissioned within the next few months. Addition of innovative and the latest technological equipment in FMH lab enable us to get the reliable and authentic tests reports.
At another level we have implemented several measures to improve the patient experience. This includes a dedicated admission office and staff, valet parking, upgraded rooms and waiting areas. The management information system has also been implemented in several clinical and administrative areas resulting in significantly improved billing process. The hospital pharmacy has also been upgraded to  fulfill the needs of our outpatients also.
FMH has also continued to play an integral role as a teaching hospital by serving as the main teaching affiliate of the various educational arms of the Fatima Memorial System including the FMH College of Medicine and Dentistry, the Saeeda Waheed College of Nursing and the Institute of Allied Health Sciences. We also offer the medical graduates from all over the country opportunities of postgraduate training in several disciplines.
In spite of all these enhancements, we continue to strive to improve the services being offered to our patients. A regular feedback process is in place and  patients are encouraged to provide us confidential feedback so their concerns can be addressed. We hope to further build our positive image as a leading healthcare provider in the area and the country.
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